Consumer Financial Protection Bureau
Address
PO Box 4503
Iowa City, IA 52244
(855) 411-2372
AKA:
CFPB
Description:
The CFPB provides information to consumers so they can make informed financial decisions for themselves when choosing financial products such as a mortgage, credit card and more. In addition, the CFPB protects consumers by taking consumer complaints; promoting financial education; and restricting unfair, deceptive, or abusive acts or practices.
Is Shelter?
No
Related Resource
Date of Official Change:
October 31, 2022
Geographies Served
Serves All Areas
Address Listings
P.O. Box (Primary)
PO Box 4503
Iowa City, IA 52244
Physical
1700 G St, NW
Washington, DC 20552
Contacts
Phone Numbers
Main Phone
(855) 411-2372
Fax
(855) 237-2392
TTY
(855) 729-2372
Legal Status:
Governmental
Accessibility:
N/A
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
The CFPB takes complaints regarding financial products and services, forwards them to the company and works get to a response from them. They do not provide financial or legal advice.
Hours
M-F 8am-8pm EST
Required Documents
Name, address, phone, email, a description of the complaint, your desired resolution, and any supporting documents about the dispute/complaint
Eligibility
No restriction
Fees
None
Intake Procedure
Complaints can be submitted by phone, website, mail or fax. They will forward your complaint to the company and work to get a response. After they forward your complaint, the company has 15 days to respond to you and the CFPB. Companies are expected to close all but the most complicated complaints within 60 days. Youâll be able to review the response and give them feedback. If they find that another agency would be better able to assist, they will forward your complaint and let you know.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
The CFPB provides information to consumers to make informed financial decisions for themselves when choosing financial products such as a mortgage, credit card and more. They do not provide financial or legal advice.
Hours
M-F 8am-8pm EST
Required Documents
None
Eligibility
No restriction
Fees
None
Intake Procedure
Call or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
The CFPB provides information to consumers to make informed financial decisions for themselves when choosing financial products such as a mortgage, credit card and more. In addition, the CFPB protects consumers by taking consumer complaints; promoting financial education; and restricting unfair, deceptive, or abusive acts or practices. They do not provide financial or legal advice.
Hours
M-F 8am-8pm EST
Required Documents
None
Eligibility
No restriction
Fees
None
Intake Procedure
Call or go to website.
Languages
Translation services available
Service Area
United States
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
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