City of Independence Utilities - Customer Service
Address
17221 E 23rd St
Customer Service Center
Independence, MO 64053
(816) 325-7930
AKA:
Independence Power & Light - Customer Service, IPL
Description:
City of Independence electric, water and sewer utility service. Customers can pay their bills at City Hall, the Customer Service Center, by mail to one of two PO Boxes, or by credit card on the automated line. Independence Power & Light also offers rebates and low-interest loans for eligible energy efficiency measures.
Handicap Accessible?
Yes
Is Shelter?
No
Related Resource
Date of Official Change:
November 30, 2023
Address Listings
Physical (Primary)
17221 E 23rd St
Customer Service Center
Independence, MO 64053
P.O. Box
PO Box 219362
Bill Payment Address
Kansas City, MO 64121-9362
Phone Numbers
Main Phone (Customer Service)
(816) 325-7930
Automated Line (325-SERV)
(816) 325-7378
Legal Status:
Governmental
Accessibility:
Accessible
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Report outages to restore connection.
Hours
Customer service M-F 8am-5pm; Automated line 24/7
Required Documents
Address
Eligibility
Customer
Fees
None
Intake Procedure
Call or go to website
Languages
Spanish
Service Area
Independence, MO
Geography Served
- Missouri
- Jackson County
- Independence
- Jackson County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
City of Independence electric utility service.
Hours
Customer service M-F 8am-5pm; Drive through for bill pay M-F 7:30am-5pm; Automated line 24/7
Required Documents
Account number
Eligibility
Anyone residing in service area
Fees
Call or consult your bill
Intake Procedure
Call, visit location or go to website
Languages
Spanish
Service Area
Independence, MO
Geography Served
- Missouri
- Jackson County
- Independence
- Jackson County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
City of Independence water and sewer utility service.
Hours
Customer service M-F 8am-5pm; Drive through for bill pay M-F 7:30am-5pm; Automated line 24/7
Required Documents
Account number
Eligibility
Anyone residing in service area
Fees
Call or consult your bill
Intake Procedure
Call, visit location or go to website
Languages
Spanish
Service Area
Independence, MO
Geography Served
- Missouri
- Jackson County
- Independence
- Jackson County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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