2-1-1 Housing Plus - After Hours

Address

910 North 11th street
Saint Louis, MO 63101

(314) 657-1737

helpingpeople.org/

Description:

Connects individuals to shelters. Service includes Emergency Shelter Clearinghouses.

Is Shelter?

No

Related Resource

Date of Official Change:

May 3, 2023

Address Listings

Physical (Primary)

910 North 11th street
Saint Louis, MO 63101

Phone Numbers

Main

(314) 657-1737

Legal Status:

Other

Description

2-1-1 connects adults to shelter seeking shelter 24 hours a day, 7 days a week. 2-1-1 completes Homeless Service Prescreen assessment to determine eligibility. If a person is calling for someone else, as long as the person who needs shelter is nearby to answer questions then we can assist. Offer general information about after hours - if the person is determined eligible then we will connect them to an on call after hours person for shelter. City - If a St. Louis City Police Officer or a Hospital calls for someone, go ahead follow steps 2 and 3. County - If St. Louis County Police Officer or a Hospital calls for someone, go ahead and follow steps 2 and 3 (even if it's not after 7pm)

Hours

St. Louis City - After Housing Plus closes and on weekends St. Louis County - After 7pm Mon-Fri (between 5pm and 6:59pm, tell people to call back after 7pm) and Sat - Sun after 7pm (before 7pm Sat and Sun, tell people call back after 7pm)

Required Documents

No Documentation Required

Eligibility

1. Identify being homeless, needs a place to go, is being kicked out, needs shelter, or otherwise is looking for homeless shelter resources. 2. Complete the Homeless Services Prescreen questions in the primary assessment. 3. If the person DOES NOT have a safe place to stay, a. Person is in St. Louis City - Check Get Help for available shelter beds. If there are no available shelter beds, go into the inContact address book and use the St. Louis City After Hours Emergency Line. b. Person is in St. Louis County (MUST HAVE LAST RESIDED IN ST. LOUIS COUNTY VERIFY THEIR LAST ZIP CODE WAS IN THE COUNTY) - place the person on hold and call 314-279-7036, identify that you are with 2-1-1 and have a person who does not have a SAFE PLACE and needs shelter TONIGHT. Let them know how many people need shelter and warm transfer the 2-1-1 caller. If there is no answer and you are able to leave a message, do so. Voicemail: If there is no answer and you able to leave a message, do so. Include your name, that you are with 2-1-1 that you have a person who/family who does not have a safe place to stay tonight. Give them the number of people, the client's name and Date of Birth, and the client's callback information.

Fees

No Fees

Intake Procedure

Complete Homeless Services Prescreen questions

Languages

English

Service Area

St. Louis City and County in Missouri

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Missouri
    • Saint Louis County
      • Saint Louis City County
      Edit Service DetailsClick here to see this service (BH-1850) and related services within the Service Tree.

      Send profile information to an email address.

      Provide your email address to receive information about 2-1-1 Housing Plus - After Hours.

      Sent!

      Please enter a valid email address.

      Close this field

      Send a condensed resource profile to your phone via text message (SMS).

      Select your cell carrier and provide your phone number to receive information about 2-1-1 Housing Plus - After Hours.

      Sent!

      Please enter a valid phone number.

      Please select a carrier.

      Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

      Close this field

      Want to save this page for later?
      Create a free account!

      .